ITS - Business Communications

Small businesses rely on a dependable telephone system for the survival of their business.  Your phone system is your lifeline to your customers, revenue is lost if your phone solution isn’t reliable or does not have functionality to meet your business needs. 

ITS Integrated is proud to represent the Vertical Communication line of business telephone systems.  Vertical is a leader in providing analog and IP based phone systems.

*With over 40,000 systems sold since its launch in 2003, the StarPlus STSe has become the preferred small business solution in the industry.

The STARPLUS STS system is perfect for small businesses and is loaded with many features previously available only to larger enterprises. Best of all, this system is modestly priced, making it refreshingly affordable as well.

Hold the Phone…

Rather than offering multiple phone models, we’ve packed all the features you need in one handsome, easy-to-use speakerphone. The STS phone has 24 flexible buttons that can be programmed to monitor stations in use, enable one touch speed dial, or to enable system features such as Do Not Disturb, All Call Page, and many more. The phone also has 3 interactive soft keys positioned directly below the 2 x 24 character display that enable quick access to common system features. The phone is CTI capable as well. The speakerphone enables convenient hands-free use and the volume control independently controls both handset and speaker volume.

Refreshingly Flexible

  • PBX/Centrex Compatibility
  • Supports full or fractional T1
  • Phones are CTI adaptable
  • ADP – Additional Device Port on every phone
  • Standard 2.5 mm Headset Jack on every phone
  • Voice Mail does not reduce System Capacity
  • UCD & LCR Capability

Refreshingly Simple

  • Easy to Configure, Install & Program
  • One phone model loaded with features
  • Soft keys below display enable quick access to system features
  • Name & number display Caller ID is standard on CO lines
  • Optional In-Skin Voice Mail
  • Basic or Expanded System options

Optional In-Skin Voice Mail – This STS solution makes voice mail a refreshingly affordable option for any small business. It plugs right into the phone system itself, eliminating the need for more expensive external equipment. This 8-port system has 64 mailboxes and 3 hours of message storage, expandable to 9 hours.

The optional STS On-Board Voice Mail System Enhances Productivity With Key Features Such As:

Dial-by-Name Auto-Attendant – Allows callers to direct themselves to the appropriate person without the help of an operator. If callers know their extension they can dial it at any time and thus bypass the auto-attendant.

Menu Routing – Route callers more efficiently (Example, for Sales, press 1, for service, press 2, etc.) Up to 5 menus available.

RAN Announcements – Play messages to your callers while they are waiting to speak with someone

Fax Tone Detect – Automatically detects an incoming fax and forwards it to a designated fax machine.

Voice Mail User Productivity Features Include:

Message Wait Light – Light indicates new voice mail messages

Message Storage – Save a message for future reference

Message Forwarding – Direct messages to the proper people quickly and efficiently

Call Forwarding – Have incoming calls forwarded directly to your mailbox. Users can program this themselves without having to consult the system administrator

Pager Notification – Users can choose to be paged if there is a new message in the system (up to 18 digits)

Remote Access – Check your voice mail messages from any touch-tone phone

Live Call Screening Option – (Answering Machine Emulation) Listen to messages as they are being recorded and pick up the phone if you want to speak with the caller

Change Personal Greetings – Recorded name, personal greeting, and temporary greeting are controlled by the user

Date and Time Stamp – Find out when a message was left

Password Control – Change the password at any time

OneTouch Record – Record important conversations for future reference